Privacy Policy

Last revised: August 26, 2026

This privacy policy (this "Privacy Policy") explains how Joby Aero, Inc. and its subsidiaries ("Joby," "we," or "us") collects, uses, and discloses information related to Joby’s services and the Joby website currently located at www.jobyaviation.com and its subdomains, as well as any successor or related URLs operated by Joby, including all data, content, and functionality thereon (the "Website"). By accessing or using our Website, you confirm that you have read, understood, and agree to the terms of this Privacy Policy and the Joby Terms of Use (the "Terms of Use").

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING THE WEBSITE, YOU AGREE TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, DO NOT ACCESS OR USE THE WEBSITE.

The services and the Website is not directed at children under the age of 13, and Joby does not knowingly collect personal information from children under the age of 13 through the Website. By accessing or using the services and the Website, you represent and warrant that you are at least 18 years of age. If you are under 18 years of age, you are not permitted to access or use the services or the Website.

1. Information We Collect

In order to provide you with particular services, we may ask you to provide us with certain details or information about you. We process your personal data on the following bases:

  • Consent: your consent to send you marketing communications, updates related to products or services, or adding you to waitlists or early access programs.
  • Contract performance: to process and fulfill orders, provide requested services, and respond to inquiries
  • Legal obligation: to comply with applicable laws, including but not limited to tax, accounting, dispute resolution, security or police inquiries, and regulatory requirements
  • Legitimate interests: to operate and improve our Website, detect and prevent fraud, and ensure the security of our systems

Information that you submit to us may include the categories listed below.

  • Information we collect directly from you, such as your first and last name, SMS, phone, and/or email address, and any other information you choose to include in a communication with us. This may include information you provide when signing up for updates, waitlists, newsletters, or other communications.
  • Purchase information, including order details, purchase history, billing and shipping addresses, and customer service interactions.
  • Payment-related information, which is processed by our payment processors. We may receive limited information (such as transaction status, payment method type, and fraud indicators) to facilitate order processing and fraud prevention. We do not store full payment card numbers on Joby's systems.
  • Job applicant details, including information included in your resume or CV, references, and job history. Joby does not knowingly request or require sensitive personal information (such as government identification numbers, health data, or financial account numbers) through the Website. If you voluntarily include sensitive information in a submission, you consent to its collection and processing as described in this Privacy Policy.

We also collect certain information about your interactions with the Website ("Usage Data") through the use of cookies and other tracking technologies where you have opted in. Usage Data may include:

  • Network location and IP address
  • Browser type
  • Device type, such as your phone, computer, or tablet, and type of operating system
  • Flash version, JavaScript support, screen resolution, and screen color processing ability
  • Referral sites
  • Date and time stamps, such as the date and time you first accessed the Website

2. How We Use Your Information

We use the information we collect for the following purposes:

Website and services

  • To provide and operate the Website and its features
  • To provide our services to you, including contacting you via SMS (message and data rates may apply)
  • To process and fulfill orders and transactions
  • To communicate with you regarding your inquiries or purchases
  • To provide customer support
  • To detect, prevent, and investigate fraud or misuse of the Website
  • To improve and analyze the performance of our Website, products, and services
  • To comply with legal, safety, and regulatory obligations

Communications

  • To send communications related to our product and services
  • To add you to waitlists or notify you about product availability, launches, or service updates
  • To communicate with you about features, programs, or offerings you have expressed interest in, which may include promotional content

Recruiting and hiring

  • To receive, review, and process job applications and related materials
  • To evaluate candidates, including through interviews, assessments, and reference checks
  • To communicate with candidates regarding job opportunities and application status
  • To maintain records of recruiting and hiring decisions
  • To consider candidates for future opportunities, where permitted by applicable law

We may create and use aggregated and de-identified data derived from personal data for analytics, benchmarking, and service improvement purposes.

3. How We Share Your Information

We may share your personal data with (i) service providers acting on our behalf; (ii) professional and legal advisors; (iii) government or regulatory authorities where required by law; and (iv) successors in connection with a merger, acquisition, or sale of all or substantially all of our assets, subject to standard confidentiality obligations. We do not share or sell your personal data for monetary consideration.

We may share your personal data with:

  • E-commerce and payment providers (e.g., Shopify and affiliated payment processors)
  • Logistics and fulfillment providers (e.g., shipping carriers)
  • Technology and analytics providers
  • Service providers to enable Joby to provide any of Joby’s services or products, including contacting you via SMS, phone, or email
  • Fraud prevention and security providers
  • Professional advisors and auditors
  • Government or regulatory authorities where required by law
  • Successors in connection with a corporate transaction
  • Recruiting service providers. For recruiting and applicant management, we use third-party applicant tracking systems (such as iCIMS), which act as service providers/data processors and process personal data solely on our behalf and in accordance with our instructions.

4. Opt-Out Right

You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our communications.

Administrative and/or certain service-related communications may still be sent where necessary and permitted by applicable law.

5. Cookies and Other Tracking Technologies and Processing Tools

We may use certain types of tracking technologies, including cookies, web beacons, pixel tags, and similar technologies, to analyze how users interact with our Website. We and our service providers (including Shopify and analytics partners) use cookies and similar technologies to support Website functionality, process transactions, remember user preferences, analyze performance, and deliver relevant advertising. These may include:

  • Strictly necessary cookies (e.g., checkout functionality)
  • Analytics cookies
  • Marketing and advertising cookies

Where required by applicable law (including GDPR and ePrivacy Directive requirements for EU/UK users, and CCPA opt-out rights for California residents), we will obtain your consent before placing non-essential cookies, or provide you with an opportunity to opt out of the sale or sharing of personal data collected through tracking technologies.

You may control the way in which your devices permit the use of tracking technologies. Our Website does not currently respond to "Do Not Track" signals from web browsers. If this practice changes, we will update this Privacy Policy accordingly. If you so choose, you may block or delete our cookies from your browser; however, blocking or deleting cookies may cause some of the Website, including any general functionality, to work incorrectly.

Most browsers accept cookies automatically. However, you may be able to configure your browser settings to use the Website without some cookie functionality. You can delete cookies manually or set your browser to automatically delete cookies on a pre-determined schedule. For example, most modern browsers (such as Chrome, Firefox, Safari, and Edge) include cookie management settings accessible through the browser's Settings or Preferences menu. Please refer to your browser's help documentation for specific instructions.

We may use automated tools, including AI-based systems, to support certain functions such as recruiting, analytics, and fraud prevention. These tools may consider factors such as transaction patterns, device information, and location data. We may also use de-identified and aggregated data to improve our systems.

6. Cross-Border Transfers

We use Google Analytics and other third-party service providers who may process your personal data outside your country of residence. More information about Google Analytics is available at https://policies.google.com/privacy.

In addition, personal data you submit in connection with job applications may be processed and stored by our recruiting service providers (such as applicant tracking systems, including iCIMS) in jurisdictions outside your country of residence.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. Transaction-related data may be retained for longer periods as required for accounting purposes, record-retention purposes, or regulatory compliance.

The specific retention periods depend on the nature of the information and the purposes for which it is processed, including the following:

  • Customer and transaction data: We retain information related to purchases, transactions, and customer service interactions for as long as necessary to fulfill orders, and for a longer period as required for accounting, tax, and regulatory compliance.
  • Website usage data: We retain usage data for as long as necessary to operate, maintain, and improve our Website, and for security and fraud prevention purposes.
  • Job applicant data:
    • For active applicants, we retain personal data for the duration of the recruiting and hiring process.
    • For candidates who are not selected, we may retain application materials and related information for a limited period (typically up to 12–24 months, unless a longer period is required or permitted by applicable law) to consider candidates for future opportunities and to comply with legal obligations.
    • Where you consent to be considered for future roles, we may retain your information for a longer period, until you withdraw your consent or request deletion.
  • Legal and compliance purposes: We may retain certain information for longer periods where required to comply with legal and regulatory obligations, resolve disputes, enforce our agreements, or protect our legal rights.

When personal data is no longer necessary for the purposes described above, we may delete or anonymize it. We may retain and use aggregated and de-identified information for analytics, benchmarking, and service improvement purposes, in a manner that does not reasonably identify you.

8. Modifications of Privacy Policy

We may modify or update this Privacy Policy from time to time, in which case we will update the "last revised" date at the top of the page. When we change the Privacy Policy in a material manner, we may, at our discretion, provide you with notice of such changes, but we are not obligated to do so except where expressly required by applicable law. However, it is your sole responsibility to review the Privacy Policy from time to time to view any such changes.

The updated Privacy Policy will be effective as of the date of posting. Your continued use of the Website after any change constitutes your acceptance of the new Privacy Policy. If you do not agree to any updates of this Privacy Policy, please do not use or access (or continue to use or access) Joby’s services or the Website.